Date: May 19–21, 2025  
Location: City of Valencia, Spain  
Conference venue: Valencia Conference Centre (May 20-21) 
Pre-conference day venue: Hotel Melia (May 19)

Recommended accommodation: Hotel Melia 

We’re very excited for the business apps community to come together and talk about the advancements and best practices in our industry.

We have chosen the vibrant seaside city of Valencia, Spain as the location for Resco Next. The city offers sunny beaches, breathtaking modern architecture, a historic city center worth exploring, and palm trees!

The conference will take place in the Valencia Conference Centre.

The schedule

Resco Next 2025 spans three days, running from Monday to Wednesday.

• Pre-conference day (May 19): Held at Hotel Melia, this day offers deep dives into technical and business topics, as well as consultations with Resco experts. The consultations require advance booking.
• Main conference days (May 20–21): Held at the Valencia Conference Centre, these two days feature sessions led by industry professionals, success stories from partners and customers, Microsoft MVPs, and Resco experts.

We have also found a charming venue for our evening reception, but we will keep that under wraps for now .

The venue

The two main conference days will take place in the Valencia Conference Centre, designed by renowned architect Norman Foster, who is closely associated with the development of high-tech architecture. Foster is also the designer of the Gherkin building in London.

The Valencia Conference Centre has won the World’s Best Convention Centre Award twice, so we’re excited to welcome you there.

How to get tickets to Resco Next? 

The tickets to Resco Next are free of charge — you won’t need to pay for your ticket or catering during the event. It is required to register prior to attending the conference.

The number of available spots is going to be limited, so we encourage you to register early when registrations open in January 2025. 

We will email you to inform you that registrations have been opened. The link to the registration form will also be posted on our website and social media channels.

Put a placeholder in your calendar

We hope to see you at Resco Next in May! You can add a Resco Next 2025 placeholder to your calendar. You can always email us at events@resco.net in case you have any questions. 

What is it like at Resco Next 2025?  

Watch the video from last year’s Resco Next in Vienna or the previous one from Marbella on our YouTube channel. We’ve also compiled the sessions from Vienna into a playlist on YouTube.

See you in Valencia!

Príspevok Save the date: Resco Next 2025 zobrazený najskôr Resco.

It was great to host this year’s Resco Next in Vienna and discuss the direction our industry is taking with our fellow enterprise app professionals.  

Attendees were welcomed by Andrew Lorraine, who introduced key insights, opportunities and trends shaping our space. If you did not make it to Vienna this year, read this blog to get the main takeaways from his keynote.   

Only one-third of frontline professionals have sufficient apps for work

Frontline professionals are not experiencing productivity gains at the same rate as other sectors. Only about a third are satisfied with their tech tools and applications. If you dig into it, you will find that productivity for frontline workers is more than just efficiency and technology.  

“There’s a human factor that matters when you’re trying to help people become more productive, and it’s their experience with technology. Companies that understand this and prioritize and invest in their frontline technology end up being more productive,“ said Andrew.  

When frontline workers are provided with technological tools to support them in performing their jobs, productivity is estimated to increase on average by 22%, with an overall bottom-line growth of more than 20%.  

Mobile Solutions for verticals are a great opportunity for partners  

Given the significant gap in sufficient productivity tools for frontline workers, Resco’s solutions offer an important opportunity for partners. Resco provides the necessary tools to enhance frontline productivity and drive financial growth.

Both the Mobile App Development Toolkit and the Mobile Solutions are tools for partners to build their own industry verticals and build new income streams.   

The pre-built white-label solutions for property and energy industries can be used as a base for partners’ own solutions. “They come with a model-driven Power App that’s enhanced with Resco tools. This allows organizations or partners to take advantage of the great capabilities and innovations on the Power Platform,“ said Andrew.  

Some partners have already been successful in creating a strong income stream based on our solutions. Read more about Johnathan Taub and his FIELDBOSS solution for HVAC companies or Tom Moortgat’s Fearless Leader solution for pharma sales.  

We have added a new solution to our offering, Resco Inspections+ Property, which allows users to schedule visits, inspect properties, gather data, report, and analyze field data.  

Power Platform is the next space for frontline enterprise apps and AI innovation 

Power Platform has evolved into a strategic tool for building enterprise apps, gaining interest from Resco Next attendees. From 100 of the enterprise app professionals asked, two-thirds of them expect to develop most of their apps on the Power Platform by 2025.* 

We are excited to contribute our expertise to it. “Thanks to our experience and the 1.2 million lines of code we have written for mobile CRM apps, we can add value to partners and customers building apps on it,” said Andrew.  

During the keynote, Andrew was joined on stage by Microsoft’s Principal Cloud Advocate, April Dunnam, who spoke more in-depth about how Power Platform can significantly decrease the time it takes to build a solution. She invited ISVs to contribute their expertise to the platform.  

“We really need ISVs in the Power Platform space to innovate and specialize. There are going to be gaps in the product where we need to be able to extend the out-of-the-box experiences, and that’s where ISVs are strategically placed to help,” said April. 

Resco Power Solutions enable partners to build faster 

Following April Dunnam’s insights about the growing opportunities on Power Platform, Resco is proud to be an early adopter of this innovative space. We offer Power Solutions and Power Components to help partners build business solutions more quickly and with less maintenance. 

Resco’s Power Solutions provide a comprehensive framework that includes essential functionalities for data collection or document generation, allowing app makers to focus on tailoring their applications to specific business needs without starting from scratch. This not only accelerates the development process but also ensures consistency and reliability. 

Our Power Components are pre-built modules that can be easily integrated into apps, offering capabilities such as image gallery, Kanban board, tree view, or file upload. These components reduce the development effort and time significantly, enabling partners to deliver robust solutions faster. 

A new class of software solutions  

We encourage our partners to leverage the full suite of Microsoft Business Applications and Resco technology to provide users with a great experience and seize opportunities.  

“We want to create a new class of software solutions for frontline workers and supply the booming market out there, and an opportunity for all of us,” said Andrew Lorraine.  

Curious to see how it all develops? Let’s talk about it in 2025 at the next Resco Next.  

Watch the full keynote

Príspevok Five takeaways from Andrew Lorraine’s keynote at Resco Next 2024 zobrazený najskôr Resco.

Secure your spot to view presentations, engage in discussions, and join our mission to make enterprise development both profitable and sustainable.

Keynote: Productivity unleashed 

Resco CEO Andrew Lorraine and April Dunnam, Principal Cloud Advocate for the Power Platform, will kick off Resco Next with a keynote on this year’s theme: Productivity unleased.  

The rapid pace of technological change is dramatically impacting business and IT. The result is a radical shift in how we think about productivity – from implementations, development, and billable hours to partnerships, no-code, and results. 

Join us to learn how we are addressing these challenges and supporting our partners and customers by expanding our alliance with Microsoft. We’re delivering new products across the Power Platform in addition to continued investments in our flagship Resco Mobile product. 

Roadmap: Key product achievements and future focus 

Eduard Kesely, Head of Product, and Tomas Michalek, CTO, will join forces to present our roadmap from both a product and technical perspective. 

Since the last Resco Next in October, we have made significant advancements in UX/UI, productivity, and AI integrations. Now, we are laying the groundwork for future innovations in enterprise mobility and productivity solutions.

We will reveal our roadmap plans, which aim to make our flagship functionality more interoperable, enhance productivity with Power Components and shine a spotlight on our renowned mobile app. 

Mobile App Development Toolkit: Breakthrough in sync 

Organizations with a frontline workforce need an app that guarantees speed and responsiveness under any conditions. Our Mobile App Development Toolkit allows for building enterprise mobile apps on Dynamics 365, Power Platform and Dataverse with an offline mode, thanks to a sync engine that keeps data accessible on the go.

Watch our software developer, Matej Vanik, as he introduces a new generation of our sync engine, designed for even faster and more seamless data synchronization. Explore the pros and cons of connecting via WebAPI versus the new TDS endpoint, shedding light on the effectiveness of each approach. 

Mobile Solutions: built for industry verticals and use cases

The Resco Mobile App Development Toolkit is utilized not only for building complex mobile applications for individual clients but also across entire industry verticals. We are taking this approach a step further, giving you an edge when deploying solutions for specific industries. 

Join Trevor Metcalfe, Marketing Manager, as he demonstrates how our new approach empowers you to create industry vertical and use-case specific solutions. Experience our latest innovation in action, with a walkthrough of Resco Inspections+ Property solution by Dusan Polach, Consultant. 

Power Components: Unleashing productivity on Power Platform

At last year’s Resco Next, we sparked considerable interest with the launch of our new Power Solutions. This year, we are taking productivity on Power Platform a step further with Power Components.  

Resco Power Components for the Power Platform are designed to empower app creators—consultants, developers, and solution architects—who craft both model-driven and canvas business apps for their clients. These components expand their toolkit and simplify no-code app development, making it faster and more efficient.

Join Ben Vollmer, Strategic Advisor, and Michal Magnusek, Senior Product Manager, as they unveil first batch of Power Components. Discover how these components can speed up project delivery, save costs on developer hours and custom coding, and guarantee security, quality, and future compatibility of code.

Interested in taking part? There is still time to book your spot. Registrations close on May 23 — don’t miss out.  Contact your Business Development Manager or our team at events@resco.net to claim your spot. 

Príspevok What’s new in our product portfolio and how can it benefit your business? Come and see at Resco Next  zobrazený najskôr Resco.

Every business around the globe aspires to deliver value to its customers. At the most basic level, this means meeting customer expectations. Does our product work? Is it reliable? Does it fulfill its purpose? 

But beyond these basics, the best businesses measure and deliver what their customers want across a wider range of needs. They ask themselves questions like: do our products help our customers achieve their larger objectives? Do our customers feel great when they use them? 

Recognizing what matters to the people we serve 

When I started at Resco, my understanding of value was as simple as could be. I owe a large part of my personal development to obtaining a broader, more meaningful understanding of value. 

I used to think value meant discovering the right price for Mobile CRM licenses. When I started my career on the Resco sales team, I thought that if we met the basic functional requirements of our customers, the only remaining priority had to be securing a win-win price for Resco subscriptions. In most of my pursuits, I followed the same pattern of confirming our offline support for Dynamics 365 and listing off product features before going right to the price negotiations. Sure, I closed some deals, but I missed a big opportunity to understand the broader needs of our customers and what they truly value. 

More than “table stakes” 

Thankfully my perspective evolved as my role shifted towards serving our tremendous partners. I quickly learned that meeting basic requirements and having competitive pricing were “table stakes” value—a given part of doing business together. And that we had to aspire for more. 

Jonathan Taub was one of my mentors who helped me understand the bigger picture around value. He’s the president of FIELDBOSS, one of the top Resco partners and the recipient of our 2023 Global Partner of the Year Award. 

Thanks to Jonathan, my thinking about value expanded as we worked on growing the Fieldboss-Resco partnership. Throughout our frequent talks, I was able to improve my understanding of functional value—the kind of business impacts we can achieve for our customers through a Resco app—along with opening my eyes to operational and relationship value—improving the bottom line of our partner’s business and making it fulfilling to work together at the human level.  

It’s been awesome to see Johnathan and the entire FIELDBOSS team succeed with Resco and Microsoft in the elevator and HVAC space.  

In my current role as Resco CEO, I’ve come to embrace an even bigger perspective on value creation and delivery. My focus has expanded to topics like stability, community, exchanging know-how, aesthetics, UX, innovation, industry reputation, and social responsibility, helping me develop a nuanced understanding of what matters most to our customers and steering our organization towards achieving it. 

Supporting higher productivity with better technology 

At Resco Next 2024, we’ll be focusing on the value we aspire to create by helping our customers become more productive. In an era of rapid change, enabling productivity is the ultimate service we can provide – allowing our customers to become more efficient through simpler enterprise app development and better frontline worker experiences. 

Value has always been deeply ingrained in Resco’s DNA. But we also recognize that customer needs evolve over time, and so does what they value. This evolution is reflected in the things that we do moving forward, like continuous improvements to our sync, an overhauled onboarding experience, and sharing more valuable insights about the future of enterprise applications.  

Resco Next 2024 offers the best chance to participate in this valuable exchange with us – make sure to reserve your spot soon!  

As we continue this journey, it’s not just about meeting expectations; it’s about exceeding them by recognizing and valuing what truly matters to those we serve. 

Written by:  

Andrew Lorraine

Andrew leads Resco’s mission to help make CRM and low-code / no-code users instantly more productive. As CEO, he focuses on building teams and partnerships that can deliver technology solutions for our era’s key frontline workforce challenges.

Príspevok How focusing on value led us to productivity  zobrazený najskôr Resco.

We are excited to welcome you at the tenth edition of Resco Next in Vienna. Here are all of the important details you need to have before you arrive. Download our Resco Next app to have all event information on your phone or tablet: iOS App Store download / Google Play store download.

This year’s venue for the conference is the Courtyard by Mariott hotel, located next to the famous Prater park.

The best way to get to the hotel from Vienna International Airport is to take the Vienna Airport Lines Bus (Line VAL 3) from the international bus terminal. The bus arrives at a stop approximately 100 meters from the hotel.

If you are arriving by train at Hauptbahnhof, then take the metro U1 to Praterstern and change there to the U2 line and get off and Krieu.

Guests arriving by car can book hotel parking for the price of 32 EUR per day (hotel guest rate) or 50 EUR per day (public rate). There is another paid parking lot located next to the University of Vienna as well with a daily rate of approx. 25 EUR.

Pre-conference day transport from Bratislava to Vienna

The pre-conference day will be held at our Bratislava HQ which is located just one hour away from our venue in Vienna. The consultation sessions, Tech Deep Dive and the Partner Development workshop will take place in our offices.

After the day is done we will be taking a bus to our conference venue in Vienna. The busess will leave from Svatoplukova street, right next to our offices at 17:45. We will be crossing state borders and your Passport or travel ID will be required.

Relaxed evening with good food and good music

After the first day of the conference we invite you join us at the Rahofer Brau restaurant for our evening reception. The restaurant serves a fresh combination of traditional and modern Austrian food. It has a comfortable outdoor terrace, where you can spend the evening networking and catching up.

If you glimpse a dinosaur in the distance, do not be worried. There is a Dinopark right next to the restaurant. Have you ever played Wine casino? Perhaps now it’s the time to try it.

Best spots in Vienna

For anyone, who wants to see a little bit of Vienna, we recommend taking a walk trough the historic city center and make refreshment breaks at the elegant cafes and take in the views from the rooftop bars.

Best rooftop bars in Vienna, Traditional Coffeehouses in Vienna (with a map)

If you want to stop for a meal, Vienna really has everything. You can try the traditional Schnitzel, Tafelspitz or Knodel dishes in Gasthaus restaurants or stop by one of the favorite local Wurstelstands. If you are a fan of fine dining, check out the Michelin guide on Vienna. A favourite that lands in the middle is the famous Plachutta restaurant.

Download the conference app to have information on hand

Download our event app to have all conference information in your pocket. 

• Agenda and speaker information  
• Link to the Sli.do app for submitting questions for speakers 
• Evening reception transit info
• Resco run meeting point
  
  Download it from Google Play Store or App Store.

If you need additional information regarding the registration, accommodation, or anything else that comes to your mind, don’t hesitate to contact us at events@resco.net. 

We are looking forward to enjoying your company. 

Príspevok Know before you go – Resco Next Vienna – 2024 zobrazený najskôr Resco.

The rate of change for technology is having drastic impacts on business and IT. And it’s causing a radical shift in how we think about productivity – from implementations and billables to strategic partnerships and results. 

That’s why the theme for Resco Next 2024 is productivity unleashed.

How can app makers be more productive with less code? 

How can frontline workers be more productive through a better UX?  

Join the Resco Community in Vienna to learn, collaborate, and chart a path towards a more productive future for your business. 

Better outcomes for frontline workers 

Despite their critical role, frontline workers often fall behind in terms of digital investments and their experience with technology – ultimately limiting how productive they can be. 

Game-changing sync and performance innovations

Come learn how Resco is addressing these challenges by driving major improvements to our Resco Mobile App Development Toolkit, including game-changing sync and performance innovations, a revamped UI and UX for our users, and our long-term vision for an engaged, productive mobile workforce. 

Dedicated non-profit sessions

For the first time this year, we are featuring dedicated sessions about non-profits. Alex Mouratchanidis will speak about the impact that HIAS, a non-profit organization focused on providing aid to refugees, was able to achieve by partnering with Resco. 

We are also excited to host Lisa Crosbie, a technology evangelist with robust expertise in Microsoft Copilot, Microsoft Power Platform, and Microsoft Dynamics 365. In her session on “Practical AI Tools for Nonprofit” she will explore AI tools for fundraising and supporter engagement.

New: Industry-specific applications

We’ll also be introducing an exciting way for Partners to channel their know-how towards bringing in new business. Come get inspired by Resco Mobile Solutions, industry-specific applications that leverage the best of Resco and help organizations rapidly digitize their field operations. 

Productivity unleashed with Microsoft Power Platform and Copilot 

Thanks to its leading AI, Copilot and low-code development capabilities, organizations around the globe are turning to the Power Platform to improve their processes and stand out amongst the competition. 

Resco introduced our first set of solutions for the Power Platform last fall at Resco Next 2023. And this year will be no different. At Resco Next 2024, we’ll be launching Resco Power Components, a brand-new set of tools that help app makers become instantly more productive on the Power Platform. Don’t miss the opportunity to get early access.

We’ll also be joined by a leading group of Microsoft MVPs and enterprise app development experts to help attendees become more effective at delivering impactful solutions: 

• Daniel Laskewitz will teach us everything about building, expanding, and deploying Copilots in your solutions to accelerate productivity.
• Vivian Voss will expand on the AI topic by showing us how to utilize Copilot for sales and guide us through integrating it with Office 365. 
• Yannick Reekmans will take the stage to speak about the evolving role of a Solution Architect in the ever-expanding Microsoft cloud ecosystem. 
• And Antti Pajunen will share guidance on app development and governance on the Power Platform. 

Don’t miss it!

We are also excited to welcome April Dunnam, Principal Cloud Advocate for the Power Platform, to Vienna as our distinguished speaker. 

Most speakers and sessions will take place during the two main conference days on June 4 –5. The day before the conference (June 3) is dedicated to consultation sessions and an exclusive sales workshop by Rick McCutcheon.  

Introducing Tech Deep Dive Day for developers 

This year, we’re adding something special to Resco Next – five in-depth technical sessions crafted by Resco CTO Tomas Michalek and our team of developers for the pro-code crowd.

These hands-on sessions will take place in our Bratislava office one day before the conference, and they’re oriented towards helping developers and technically-skilled consultants code more productively. You can look forward to the following topics:  

• Supporting multi-platform apps with .NET  
• Writing JS for JS Bridge (best practices) 
• Context awareness in your apps (location-based services)
• Advancements in Sync: employing the TDS Dataverse reader 

Make sure you don’t miss the last one! We’ve innovated our world-class sync engine to deliver up to a six-times faster performance, saving frontline workers some serious time on the job. 

Note: Tech Deep Dive Day will take place on June 3, 2024, in our Bratislava HQ. Contact your Business Development Manager or our team at events@resco.net to claim your spot.

Partner Workshop: Upskill your B2B sales tactics

All attendees are invited to sign up for a Partner Development Workshop hosted by Rick McCutcheon in our Bratislava HQ. Rick will give us an overview of the enterprise mobility market, introduce us to today’s technology buyers, and teach us how to ask the right questions to uncover opportunities.

Rick is a 10-time Microsoft MVP with over 25 years of experience in the Microsoft Partner ecosystem working with ISVs and Partners to improve their sales methodology.

Note: the Partner Workshop will take place on June 3, 2024, in our Bratislava HQ. You can sign up for the workshop on the registration page.

Don’t miss Consultation Day!  

Looking for one-on-one time with the Resco team to consult your project or pursue a new idea? Book your slot and work with an expert group of technical and business stakeholders. 

Note: Consultation Day will take place on June 3, 2024, in our Bratislava HQ. Contact your Business Development Manager or our team at events@resco.net to claim your spot.  

— 

The agenda for Resco Next is filling up, as are our free attendance spots. Contact your Business Development Manager or our team at events@resco.net to claim your spot.

Príspevok Sessions and speakers: What’s in store for app makers and users at Resco Next 2024? zobrazený najskôr Resco.

Save the date for Resco Next!

Our annual conference brings together professionals to discuss the state of enterprise app development, examine current industry challenges and trends, network, and delve deeply into technical and business questions surrounding the creation of business applications. 

This year, the conference will take place in Vienna on June 4-5, 2024, at the Courtyard by Marriott hotel.

We’re excited to celebrate the 10th edition of Resco Next, and here’s the best part: the tickets are free. Embrace the full Resco Next experience: access the full program, consultations, lunch buffet, coffee breaks, and networking during the evening reception.

Don’t miss the opportunity to join. Contact your Business Development Manager or our team at events@resco.net to claim your spot.  

In this blog, we will provide information about:  

• The conference
• How to get tickets
• The venue
• The hosting city   

The conference  

Resco Next will take place over two days.  

During that time, you can attend expert speaker sessions, workshops and network with the members of the community. The conference will feature only one track of sessions this year, with alternating business and technological sessions.

You also can book a private consultation with our technology and business experts during Consultation Day on June 3. It is open to everyone on a first-come, first-served basis.

To book a consultation slot, please reach out to our team via email. Consultations will be held at our Bratislava headquarters.

Who can register?

Registrations are now open to all attendees. The tickets are free of charge.  

Your free ticket grants you entry to all conference sessions, along with enjoyable coffee breaks, lunches, and a delightful evening reception. Attendees will receive a link to book accommodation at the hotel at a discounted rate after registering. 

Contact your Business Development Manager or our team at events@resco.net to book your ticket.  

The venue 

We have selected the Courtyard by Marriott to be the venue for Resco Next.  

It is a spacious and comfortable hotel with plenty of casual spaces to meet and talk. The hotel is located in Leopoldstadt, the second district of Vienna, near the famous Prater amusement park.  

Courtyard by Marriott is also the official hotel of the NFL. A gym and a sauna are available to all guests.

The theme of the conference 

Resco Next 2024 will look at the state of enterprise app development. We are working hard on bringing you the best domain experts, thorough case studies and inspiring speakers. More information about the sessions, speakers, and a full agenda will be revealed soon.

What awaits you in Vienna?  

A lot of inspiration, we hope! Vienna is a truly magnificent city to walk around with many cozy restaurants, iconic cafes and rooftop bars with gorgeous views. It is the ideal backdrop for conversations and networking.

Here is a short overview of what you can find there:  

Innere Stadt (City Center) 

When in Vienna, you should not miss a walk through the historic center. You can walk along the historic buildings of Hofburg, the Art History and Natural History Museums, Stephansplatz and many beautiful palaces. If you’re up for a more challenging walk, walk all the way up to the Gloriette and enjoy a beautiful view of the whole city.

A true metropole, Vienna has many well-kept city parks, such as the Stadtpark, where everyone meets to enjoy some good weather. 

Vienna has a great transportation system, so any of the main parts are easily reachable by metro or tram.  

Café culture  

When you get tired of walking around, stop by for some refreshment at one of Vienna’s iconic cafes. Austrians are notorious for doting on the quality of their desserts, but you can also get a savory snack, or a schnitzel, at most of the cafes. 

Take a run in Prater  

Why not have a bit of fun? Head to the Prater and take a ride on the “Wiener Riesenrad” – a famous Ferris wheel from 1897. The old amusement park is close to our venue, has retro and new rides and is a popular spot with the locals. Runners also like to frequent the spot. 

MuseumsQuartier  

The modern art scene is centered around Vienna’s MuseumsQuartier, where you will find the Leopold Museum, Museum of Modern Art (MUMOK), street art and lots of people enjoying a cool drink or espresso.  

Join us at Resco Next – 10th Edition

If you need additional information regarding the registration, accommodation, or anything else that comes to your mind, don’t hesitate to contact us at events@resco.net. 

We are looking forward to enjoying your company. 

Príspevok Where it all began: Resco Next returns to Vienna in June 2024 for 10th edition zobrazený najskôr Resco.

The first set of Power Solutions launches 

We are happy to bring our expertise to the Power Platform and make it available for everyone developing business applications in this environment.  

The first set includes three apps: Forms+, Docs+, and Steps+, which give you the ability to create questionnaires, documents, and guides (and much more).  

Now anyone developing on the Power Platform will be able to utilize the best from Resco to speed up the development of business applications that tackle frontline challenges related to data capture, knowledge sharing, and document generation.  

Andrew was joined on stage by Toan Fjeldaas, the Chief Product Officer at Evidi, who developed a custom solution combining the Power Platform with Resco’s technology. You can learn more about the Power Solutions in our explanatory blog.

We are supporting partners in building their own verticals  

We see this as a great opportunity for partners to differentiate themselves in the market and to create a new business offering.  

“Our technology can do the heavy lifting and enable partners to create a branded, custom app,” said Andrew.  

Another partner utilizing Resco’s technology for a specialized business app is Tom Moortgat from Cegeka. Tom has built Fearless Leader, a fully customized solution for the pharmaceutical industry.

It’s a tailored ISV solution for enhancing sales and service performance, utilizing Resco’s mobile capabilities to build it on top of Microsoft Dynamics 365 CE and Power BI. 

Further investing in the quality of the mobile experience  

We are continuing to invest significantly in developing our offline capabilities to keep delivering the best offline experience on the market.  

We are focusing on making UI / UX improvements to ensure frontline workers’ experience with enterprise software is as comfortable as consumer apps.  

Some of the UX / UI improvements are already available as a part of our recent release.  

Ben Vollmer comes on board as a Strategic Advisor   

We are pleased to announce that Mr. Vollmer will be advising our board and CEO.  

With his experience as the Global Director for Dynamics 365 Field Service and a product management leader, he brings decades of industry expertise to refine our product strategy and help us realize our vision. We are looking forward to our collaboration.  

Resco Labs launches to nurture innovation  

This year, we launched our in-house innovation lab to test and bring in new ideas. It looks at the future of mobile work and pioneers projects with the potential to bring improvements to our field. 

Resco Labs has a list of 30 different mobile work innovations. They are currently working on an AI Chatbot Assistant or ALIS, an asset localization and identification system.  

We also keep a standing call for new ideas from the entire Resco community. Read more about Resco Labs on our blog.  

Bringing the cloud to the ground 

These were the five key takeaways from Andrew Lorraine’s keynote.  The conference then continued with two tracks – the Technical Track and the Business Track.  The overarching theme connecting them is our dedication to building mobile-first technology that works reliably and is geared towards meeting the real needs of users.  

We really are thrilled to be here to reconnect with you, and also, to roll up our sleeves, to talk about the specific challenges that your businesses are facing.

Andrew Lorraine, CEO Resco

We will continue sharing exciting conversations and good ideas from the stage at resco.NEXT on our blog. See more content from the conference by searching for the hashtag #resconext2023 on LinkedIn.

Príspevok Five key takeaways from Andrew Lorraine’s keynote at resco.NEXT 2023 zobrazený najskôr Resco.

This year’s location for the resco.NEXT conference is the sunny and warm city of Marbella, located on the southern coast of Spain.  

We have put together a summary of all the best spots in the city to make sure you have a great experience at resco.NEXT this fall. Don’t forget to download our event app to have all important conference information easily accessible on your phone. Download it from App Store or Google Play Store.

Let’s take a look at the weather forecast first. Costa del Sol is Spain’s sunniest spot. You can expect great weather with temperatures at approximately 20 – 25 degrees Celsius (70 – 80 degrees Fahrenheit). Perfect for a run and a refreshing swim in the hotel pool or sea afterwards. Our annual pre-conference run is on the agenda on Tuesday and Wednesday morning.  

Now, onto some practical information to make sure you know your way around.  

Airport transport and hotel information  

The conference will be held at the recently opened Hard Rock Hotel Marbella from Oct. 23 – Oct. 25, 2023.  

Malaga Airport is the closest international airport in the area. An Uber/Bolt taxi ride from the airport takes about 40 –50 minutes if there are no traffic jams. It is also possible to take a bus from Terminal 3.  

About the hotel  

The Hard Rock Hotel is located within walking distance of the Puerto Banús Marina. You can take a short walk along the shops, taxi, or subway to reach the beachfront.   

Favorite attractions in Marbella: Old Town and Puerto Banús 

Old Town: Plaza de los Naranjos  

The plaza dates from 1485; it is an area that was created to be the city’s urban hub. It is framed by typical white Andalusian houses and historic buildings. In the center of the plaza is a Renaissance fountain surrounded by orange trees, from which the square now takes its name.  

It has a lovely atmosphere ideal for a light lunch or tapas dinner in the old heart of the city.  

Plaza de Los Naranjos on Google Maps

Old Town: Parque de la Alameda

Located next to the Old Town is the Alameda Park with ceramic benches, which offer rest in the shade after exploring. It dates to the 18^th century with a wide variety of botanical species, two large promenades and a beautiful, tiled fountain. 

Parque de la Alameda on Google Maps

If you want to explore further, you can stroll down to Avenida del Mar Promenade, which features outdoor sculptures by Salvador Dali. 

Puerto Banús and beautiful beaches  

Walk along the promenade of this beach and see the whole marina of Puerto Banús with all its palm trees, cafés, shops, and restaurants. Next to the marina are two of the most popular beaches in Marbella, Río Verde and Duque. 

The City Council works hard to maintain the 27 kilometer-long coastline and has earned nine Blue Flag Certificates for their cleanliness and services. 

Puerto Banús on Google Maps

Artola Dunes and Cabopino Beach  

For all its seaside glamour, Marbella is surrounded by lush and beautiful nature that is well preserved. You can take a long walk on the boardwalks built to protect the natural Artola Sand Dunes and go for a swim at the Capobino Beach close by.  

Artola Dunes on Google Maps

The cuisine and restaurants in Marbella: seafood, steak and tapas  

Our hotel has two restaurant options. The first one, Sessions, is a buffet-style restaurant that serves a unique take on the Spanish cuisine. The second one, Nu Downtown, offers a la carte Asian fusion cuisine and cocktails. You can also enjoy a burger on the outside hotel terrace next to the pool.  

If you venture out of the hotel for dinner, you will discover that Marbella is a melting pot of cultures and offers a variety of cuisines – steak, seafood, Spanish, Indian, Mediterranean, or fusion. A lot of Marbella’s restaurants are located at the beach, which means you can enjoy a beautiful view. We fully recommend visiting one of them during your stay.

Seafood with a view: The Garum Restaurant, The Harbour Bar and Restaurant, El Cortijo (pictured), Bar Altamirano

Steak grill with a Michelin star: ERRE & Urechu  

Erre & Urrechu is a restaurant featuring no fewer than three wood grills: holm oak for meats; orange tree wood for vegetables; and olive wood for fish. BBQ restaurants are very popular in Marbella.

Marbella is a popular filming location and is often featured in Hollywood movies. It is not uncommon to meet celebrities such as Antonio Banderas, Julio Iglesias, Hugh Grant, and other celebrities, who have homes there or visit frequently. There are quite a few restaurants with Michelin stars in the area.

More BBQ grills: Rib Shack Marbella, Hacienda Patagonica, Erre & Urrechu (pictured)

Best Tapas in Old Town: San Lázaro Street 

Book an outside table and watch the world go by while enjoying classic tapas dishes and house wines. They also offer non-alcoholic cocktails. San Lázaro Street is a reference point for tapeo. Instead of going for a sit-down meal, opt to visit various tapas bars in town.  

More Tapas in Old Town: Cider House Paca, Taberna La Niña del Pisto, Taberna Tierraranda, Bar Restaurant Bartolo, Bar El Estrecho, Mia Café Tapas Bar, Arco Tapas Bar (pictured) 

Download the resco.NEXT app for all conference information 

Make sure to download our app before the event. It has information on:  

• Online registration  
• Venue floor plan for locating session rooms  
• Link to the Sli.do app for submitting questions for speakers 
• Evening reception transit  
• Agenda and speaker information  
  
  Download it from Google Play Store or App Store.

The agenda is also live on the resco.NEXT official website.  

If you need additional information regarding the conference, accommodation, transportation, parking, or anything else that comes to your mind, don’t hesitate to contact us at martina.tomanova@resco.net or nikoleta.hromadova@resco.net.  

See you in Marbella! 

Príspevok Know before you go – resco.NEXT in Marbella 2023 zobrazený najskôr Resco.

Are you attending resco.NEXT in Marbella this October?

Here are the top five sessions from the Business Track we think you should see to get the full update on how we have expanded our product line-up. Join us to get an overview of the business opportunities ahead.  

Andrew Lorraine’s keynote session 

To kick off resco.Next and the Business Track, Resco’s CEO Andrew Lorraine, will start by sharing our big-picture vision for the future.

What’s the role of technology in business and society? Where and how is Resco evolving to help your business succeed? And how are mobile and frontline workers at the center of it all? 

Andrew will be joined by Toan Fjeldaas, Evidi CPO, who will share the story of Workflex and Evidi’s strategic partnership with Resco and Microsoft. Be sure not to miss this exciting start to the conference.

Spotlight: Power Platform Solutions session with the product team and Daniel Laskewitz  

Discover the new enhancements Resco brings to Microsoft’s Power Platform for frontline scenarios and the business opportunities they offer.

Our sales and product teams will present the capabilities they can bring to your client projects.

How do our Power Platform Solutions fit into the bigger trends in Business Applications? Come and listen to Microsoft’s own Daniel Laskewitz, who will speak about the Power Platform, the current trends, developments, and plans.

Resco’s product roadmap and innovation plans 

Low-code and no-code apps are not the only area we built for this year. Get the overview of our product updates and a look at what is ahead from our Head of Product, Eduard Kesely.

Michal Magnusek will introduce you to our innovation hub, resco.Labs, and the new technologies we are working on.

Real-life Success Stories from partners and customers  

Reality brings the most challenging use cases. Our partners and customers come together to describe the solutions they built to cover various real-life scenarios.  

Come listen to Tom Moortgat from CEGEKA, who will speak about the Fearless Leader solution which combines Microsoft D365 Sales and Resco mobility to create a solution with specific capabilities for pharmaceutical and medical industries.

Are you interested in the new business opportunities that the Power Platform brings? Join Evidi’s Chief Product Officer Toan Fjeldass, whose vision is to combine the potential of Resco’s solutions with Microsoft Power Platform applications and Dataverse.

On day three, we recommend two sessions on Dataverse, the first presented by our COO, Ivan Stano, and the second by Jacek Dobkowski, CRM department manager at GearCode, who is an expert at making sales scenarios run on Dataverse and Resco.

Expert talks 

Listen to seasoned experts as they discuss the intricacies of business. This year we will host two sets of discussions.

The first will talk about what works and what doesn’t when selling B2B software and the second one will dive into advanced customizations for various segments.  

Join Microsoft MVP Rick McCutcheon and his guests in discussing Microsoft technology roadmap and its impact on the future of mobility. How will AI and Power Platform integrate with current mobility technology? What are the most recent challenges faced by mobile teams?

Take part in the Q&As and get prepared for what’s ahead. 

Click here to view the full agenda for Day 2 and Day 3. Are you interested in going more in-depth into the technical details? Read about the best sessions of the Technical track.

Príspevok Business Track at resco.NEXT – top 5 sessions you don’t want to miss   zobrazený najskôr Resco.

With the date coming closer, it is our pleasure to announce that we will hold our fifth annual Resco Partner Awards in Marbella. 

Awards are an excellent opportunity for Resco to recognize partners that deliver outstanding business results and customer experience, innovate work processes, and transform their customer’s businesses.  

This year, we are celebrating three categories: 

• Partner of the Year 
• Breakthrough Partner of the Year 
• Business Impact of the Year 

You can apply for the Business Impact of the Year award. Don’t miss out; entries are open until September 30^th. 

This award is an opportunity for every partner to tell their customer success story, regardless of the country your company is based in, your size, or the length of our partnership. 

It brings you greater visibility and recognition on top of receiving two complimentary passes for the resco.NEXT 2024 conference, in market development funds and other benefits. 

If you are interested in finding out how to apply, read on. 

A closer look at the Business Impact of the Year award 

Any customer project that showcases how you used Resco to build solutions and made a real impact, delivering meaningful and sustainable changes, is a suitable candidate for this award. We are seeking such projects that have demonstrated creative problem-solving and leadership, not only successful technical implementation. Project creativity, strong business practices, and innovation are also factors to be considered. 

The award was created to celebrate partners that have empowered their customers and strengthened partnerships between them and their clients. 

Criteria: 

• Measurable (e.g., time saved; increase in clients revenue, number of customers visited, presentations made; decreased sync time, etc.) 
• Qualitative (proven by a customer testimonial or quote, e.g., improved collaboration among teams, increased data quality, increased worker satisfaction, etc.) 
• Project size: number of users using Resco in the client’s organization 

The most valuable entries are those that include as much detail and are ideally backed up by customer testimony. Metrics, numbers, and statistics are all vital. You need facts to describe the challenge specifically and show how you improved a client’s business. Tell your story and tell it well. And please make sure that the customer is okay with you sharing this information. 

Submit your application for Business Impact of the Year by September 30^th at this link: https://forms.office.com/e/0KFr1PspPC

The winner will be featured in follow-up press releases, blogs, and other marketing activities and will receive a marketing kit (award logos, press template, designation badge, photos & video, etc.), so they can promote their accomplishment. 

The winner will be publicly announced on October 24, 2023, during the Resco Partner Awards ceremony at resco.NEXT 2023 conference in Marbella, Spain. 

We’re looking forward to receiving your entries!

Príspevok Call to partners: Apply for the Resco Business Impact of the Year Award  zobrazený najskôr Resco.

From showcasing Resco solutions integrated with Microsoft Power Platform through deep dives into data modeling and sync impacts to improving the UI of your apps, the tech track at our annual resco.NEXT conference has a lot in store for our partners and core users.

At this year’s edition of our annual conference, we will focus on connecting the cloud to the ground: making sure innovation and technology decisions made in the office help the workers in the field.

In the dedicated tech track, you can look forward to two days of deep dives into the Resco platform, leading modules, and the latest innovations with real-life examples, best practices, and new ideas for tailoring Resco technology to your needs.

As usual, the tech track will run parallel with the business track that will bring together sales and business-oriented attendees.

And there will be a shared agenda: a roadmap presentation, evening reception, partner session, and plenty of space for networking with experts on Resco technology from all over the globe.

If you like both tracks, you can attend one and watch the other one after the conference – we will provide a recording to all attendees.

Now, let’s get back to the tech track and the info you are waiting for. Let’s introduce you to the speakers, share what they will talk about, and highlight why they might be important for your projects.

Power Solutions – learn how to deploy Resco solutions in Power Apps, Power Pages, and beyond

This year, Resco is taking a big step forward by integrating our leading modules like Inspections, Guides, and Reports with Microsoft Power Platform. We have several powerful new capabilities to show.

Starting with Reports, these are no longer limited to mobile devices. Learn how to work with Resco Docs+ as a powerful no-code solution for generating documents in back-office scenarios.

Discover a range of new solutions for data collection and reporting with Resco Forms+. Experience firsthand how to extend Power Pages with questionnaires and create robust portal applications for external contractors, partners, and customers alike. Solve complex data collection and inspection requirements, now natively available in Model-driven Power Apps. Learn the best practices for creating and sustaining Questionnaires in your Power Apps.

Optimizing your data model and sync

Learn about sync strategies and data footprint optimization and understand the impact of role-based security on performance from the world’s foremost experts in offline.

UI Refresh – Blue App to Modern App

A workshop-style session where Resco experts will show you how to implement our long-awaited UX/UI improvements. In the second half, you’ll receive hands-on assistance in taking your existing apps to the next level.

Technical case studies

Deep dive into real-life implementations of Resco from our partner experts, who will present their approach to technical challenges and start a dialogue on solving technical issues quickly and cost-effectively with Resco.

What to consider when taking your data to offline

In this masterclass, you will delve into the design and fine-tuning of the Field Service data model and sync performance.

Innovation – Enhancing Resco mobile experiences with AI tools

Artificial intelligence has taken the world by storm and we’re already working on the first use cases for generative AI with Resco, like converting PDF documents into interactive guides and creating summaries from complex Inspections+ data.

Learn how to implement AI with Resco through this look at use cases for pairing AI with our products, existing scenarios, and new opportunities.

There is a lot to experience and discuss at this year’s resco.NEXT.

You can learn more about the agenda, speakers, and venue at the resco.NEXT website.

Book your spot and join us in sunny Marbella on October 24-25.

Príspevok Technical track at resco.NEXT – 6 sessions you should not miss zobrazený najskôr Resco.

Are you looking to deepen your knowledge and explore the potential of Microsoft Power Platform? resco.NEXT conference 2023 is just around the corner, offering a valuable opportunity to dive into the world of Microsoft Power Platform, Power Apps, Dataverse, advanced mobility, and more.

Join us for a dynamic and enriching event where you can discover the latest advancements, learn from industry experts, and network with like-minded professionals.

What is resco.NEXT conference about

resco.NEXT is a community event bringing together enterprise mobility experts & professionals, including Power Platform enthusiasts, developers, and business specialists to share insights, best practices, and real-world experiences.

The conference’s agenda is packed with sessions designed to empower you with the knowledge and skills needed to leverage the full potential of advanced mobility & Power Platform for the frontline workforce.

What you can experience at resco.NEXT – Power Platform focused sessions, technical trainings, community, and more

1. Engaging keynote presentations

Kickstart your resco.NEXT experience with captivating keynote presentations that set the stage for the conference. Be inspired by the insights and gain a fresh perspective on how a combination of Microsoft Power Platform, Resco, and AI can transform the mobile workforce.

2. Microsoft Power Platform sessions

Immerse yourself in a series of in-depth sessions dedicated to mobility solutions on Power Platform from business focused lectures and updates to advanced technical sessions. Industry experts will cover a wide range of topics, including Power Apps, Power Pages, Power Automate, Power BI, Dataverse, and more.

Learn practical tips, discover hidden features, and unlock the true potential of advanced mobility for Power Platform from experts like Pierre Hulsebus or Ivan Stano.

3. Interactive demos and implementation showcases

Experience the power firsthand through interactive demos and showcases of real-word Resco + Microsoft Dataverse & Power Platform implementations. Get a chance to explore the latest features, tools, and capabilities of Resco technology in Microsoft ecosystem in a guided and interactive way.

Resco’s experts will be available to answer your questions and help you gain a deeper understanding of the solution’s functionalities.

4. Networking and collaboration opportunities

resco.NEXT conference is not just about learning. It’s also about building connections and fostering collaboration. Engage with fellow attendees, exchange ideas, and establish valuable professional relationships.

Share your experiences, challenges, and success stories with like-minded individuals who share your passion for Power Platform, Dataverse, and advanced mobility.

How to join resco.NEXT 2023

Don’t miss out on this incredible opportunity to immerse yourself in the world of advanced mobility and Microsoft Power Platform.

Visit the conference website to explore the full agenda, secure your spot, and get ready for an unforgettable experience. See you at resco.NEXT conference 2023!

Príspevok Discover the power of Microsoft Power Platform & mobility at resco.NEXT 2023 conference zobrazený najskôr Resco.

In this blog, we will provide information about

• the conference,
• the agenda,
• the venue,
• the hosting city.

The Conference

Resco.NEXT will take two days. There will be time and place not only for the packed agenda but also for networking and discussions with community members – all at a convenient pace.

The conference headline is “Connecting the Cloud to the Ground,” which means ensuring innovation and technology decisions made in the office are translated into practical applications in the field.

Cloud apps have transformed how businesses operate, efficiency, scale, and speed. But there are a lot of technological challenges that prevent those applications from working effectively in the field amongst the mobile workforce. Resco is focused on bridging the gap to ensure the big decisions companies make have ways of working in the hands of the mobile workforce.

Andrew Lorraine, Resco CEO

Book your spot

The Content

Featured topics will include Enterprise Mobile Apps, App Modules, and Innovations, with dedicated business and tech tracks.

The two conference days will be packed with presentations of Resco features and their real-life value by senior product, technical, and business development professionals.

See how others use Resco technology in case studies by partners and customers. Experience sessions showcasing of real-word Resco + Microsoft Power Platform implementations.

Round tables with experts will provide insights, news, and trends across the enterprise mobility landscape.

It’s so refreshing to be around a community of people that appreciate frontline workers and the role they play in the global economy.

Justin Lake, Skyllful

Don’t miss our Roadmap presentation, where you will get a sneak peek at the newest additions to Resco’s platform, solutions, and module plans.

We will welcome our partners at a dedicated Partners session and celebrate our joint success at a Partner Awards Ceremony.

After the first conference day, we will gather at the evening reception with the signature Woodford tasting session. On the second day, the program will conclude at 3 pm.

Take a detailed look at the agenda

The Venue

Last year we had a blast in Lisbon. We wanted to keep the bar high and let our attendees enjoy a relaxed seaside atmosphere, a pleasant conference space, and excellent service.

We visited more than a dozen venues all around Spain before we came upon the Hard Rock Hotel in Marbella. It has everything we were looking for: top-notch conference spaces, recently refurbished rooms, and a restaurant offering local food.

Rock music fans will be in 7th heaven amid a curated collection of music memorabilia. Even if you fancy other music styles, you can still enjoy a lush garden next to the poolside bar and all the amenities. The latest generation of audiovisual equipment completed by a led wall is a matter of course at resco.NEXT.

The inspiring and modern hotel near the Puerto Banus Marina will be the perfect home base. Plus, it’s conveniently located less than an hour’s drive from both Malaga and Gibraltar International airports.

Learn more about the venue

The Hosting City

Marbella is a charming Spanish seaside town at Costa del Sol. October is a great month to visit Marbella if you’re looking for a quiet, relaxed atmosphere and pleasant weather.

We have cherry-picked the best experiences this popular destination has in store. We’ll explore what to see and do even if you book a more extended stay.

Visit a beach

In autumn, the flocks of tourists have already departed from Costa del Sol, but temperatures are still warm enough for a dip in the Mediterranean. The sea has an average temperature of 21°C during October.

Head for Playa Nueva Andalucía – it will take you less than 20 minutes to walk from the conference venue. A sand beach over 1 km long and 30 meters wide consists of a series of coves perfect for enjoying the sea.

Go hiking

The pleasant October weather, with average daily temperatures ranging from 17 to 25°, is excellent for hiking. Choose from a variety of scenic mountain trails in the beautiful Sierra Blanca Mountains or a slow-paced coastal walk.

If you enjoy jogging, meet us for a traditional Resco NEXT morning run. The meeting time, place, and route will be announced soon.

Hit the links

Spend quality time with your business partners at one of the nearby golf courses. With over 100 courses, Andalucia is one of the foremost golfing destinations in the world.

Chill at the conference venue

Stay at the venue and enjoy networking, chatting with speakers and fellow attendees, and the slow-paced, relaxed seaside atmosphere.

Walk to the Puerto Banús marina

The glamorous marina is home to luxury yachts, high-end boutiques, and top-rated restaurants. You can take a leisurely 20-minute walk from the venue to the marina, enjoy the views of the sea, and do some shopping.

Stroll the streets of the Old Town

The historic center of Marbella is situated further from the venue, but it is a must-see for its picturesque streets, ancient churches, and charming squares. Stroll through the narrow streets and admire the colorful flowers and traditional Andalusian architecture.

Visit Museo del Grabado Español Contemporáneo

The museum dedicated to contemporary Spanish engraving hosts a collection of works by renowned artists such as Picasso, Miró, and Dalí.

Join us at resco.NEXT

You’ll find everything necessary on the resco.NEXT official website.

If you need additional information regarding the conference, accommodation, transportation, parking, or anything else that comes to your mind, don’t hesitate to contact us at events@resco.net.

We are looking forward to enjoying your company.

Príspevok Save the date for resco.NEXT. We will meet in seaside Marbella this October zobrazený najskôr Resco.

1. Our data synchronization takes a lot of time. Is there a way to speed it up?

If you are experiencing issues with synchronization, Resco has many guides you can follow to set up sync.

You can start with our Wiki, where you’ll learn the basics of synchronization, and continue to the Resco Academy course dedicated to sync. The course will take you through synchronization in Resco, sync configuration in Woodford, the different types of sync, and much more.

You can also expand you knowledge by joining our three-part online training which will teach you how to master synchronization. It will last from November 29 to December 1 and you can register here.

If your synchronization issues persist, you can always get in touch with our support, who will help you set up your project in the best possible way.

2. Is there an option to generate Mobile Reports on Dynamics from the browser (back-office)?

The short answer is no. The long answer is that although you can only use 3rd party solutions currently, this highly requested feature will definitely be part of one of our next releases.

3. Do you plan to improve Report Designer so it’s easier to work with?

Yes. We are continually collecting user feedback for the Report Designer, and as the next step in improving this tool’s usability, we will be redesigning the Grid editor in Q4.

4. What are the plans for the mobile app user interface update?

Yes. From the UI/UX priorities point of view, improving the UI/UX of the mobile app, especially the login and main menu, is a number one priority, which is why we have also dedicated a workshop on resco.NEXT to UI/UX.

The following year, we will deliver continuous improvements, starting with more style templates and later introducing structural UI/UX changes.

5. Will you be developing more functionalities for the Resco Cloud standalone solutions?

Last year, we focused mainly on the back-end functionality of the Resco Cloud field service product. Resco Cloud, as a standalone CRM, is still an option for simple scenarios.

However, we plan not to dedicate as many resources to it as we did in the past in terms of adding more back-office role functionalities. There is continuous development based on the business opportunity when it comes to authentication options, supporting more integrations with other services, fine-tuning performance, and supporting more 3rd party services.

Any further questions?

If you have any additional questions about Resco features, check out the Resco Wiki or feel free to get in touch with us through our support portal.

Príspevok Top 5 questions about Resco features from resco.NEXT 2022 zobrazený najskôr Resco.

1. Valuing meaningful human connections

We all know that technology helps us solve many challenges, but we must not forget about human connections. It is very tempting to get swept up by the rising tide of technology and look to AI, robots, metaverse, and other new tech to solve humanity’s biggest problems, but we must be careful. Although they offer tremendous promise and value for the business, they can also isolate us and deemphasize the role of human connections.

Resco’s human-centered approach is prominent in how we conduct business and communicate with our clients and partners and in how we choose to work with technology. We are aware of the role we play.

Our purpose isn’t to replace workers with automation – instead, we aim to serve as the bridge between Big Tech and the technicians, salespeople, and field staff. That is why we use technology in a way that benefits all the parties.

2. Listening to our customers & partners

Customer and partner requests have always been at the forefront for us at Resco. We respond to their needs and market expectations that call for more advanced mobility focused no-code/low-code platform tools and pre-built and quick-to-deploy accelerators and modules.

In addition to that, you can expect us to:

• Meet you more in person
• Significantly increase resources for existing Resco projects
• Extend the key account management coverage

We do all that to improve what we do best: solutions to build the best enterprise mobile apps.

3. Enhancing our platform focus

We are consolidating our standalone apps into our platform and switching to a modular approach to solutions that better fit our core focus on mobile workers. That means we’ll be able to put more resources into ensuring our current projects are successful while expanding the toolkit for partners.

With this in mind, we’ve provided you with:

• Improved UI and UX of mobile apps and designer tools
• Modularized and enterprise-ready platform components like Inspections+ and Steps+
• Field Service+ mobile project
• Improved sync and major CRM integrations, and new integrations

By improving these “building blocks” of our platform, we aim for our partners to efficiently build more solutions for their workers. Simultaneously, it opens up more opportunities targeted towards business and back office users, with solutions that are quick to deploy, proven to generate ROI, and address today’s problems of mobile workers.

4. Understanding mobile workers and the challenges they face

Mobile workers don’t work in the office, so their needs sometimes tend to be forgotten. This is unacceptable, as these workers are crucial for every company’s functioning. They shape the brand and contribute to the company’s success.

It is essential to communicate with these workers and know their needs and the challenges they are facing.

Despite the pandemic, their jobs haven’t changed all that much – they spend much of their time in the field, where they use mobile devices with complicated apps. According to a PwC survey from 2020, a whopping 80 % of HR and IT leaders struggle with worker adoption of new tech.

At Resco, we call the concept of addressing these problems and focusing on the mobile worker’s experience Smart digital worker. Simply put, you have to speak the frontline worker‘s language to be able to create solutions for them.

5. Engaging frontline workers

Currently, deskless workers are the biggest workforce – globally, there are 2.7 B deskless workers, many of whom are worried about automation and digital transformation negatively impacting their jobs. According to the Microsoft Work Trend Index from 2022, 46 % fear losing their jobs if they don’t adapt to new tech.

To empower frontline workers, we must continuously support them and help them engage throughout the technology adoption lifecycle. You can make this adoption happen by following these five steps:

1. Build organizational empathy for frontline workers
2. Get out into the field
3. Meet frontline workers where they are
4. Communicate early and often
5. Take a lifecycle approach to learning & support

Stay tuned for more insights

We’re glad to have shared the key messages from the Resco leadership with you. Stay tuned for more quality content from the conference by following us on LinkedIn and subscribing to the Resco newsletter!

Príspevok New approach to solutions and focus on frontline workers: 5 takeaways from resco.NEXT 2022 Keynote zobrazený najskôr Resco.

• A presentation full of valuable insights into the challenges of digital transformation for frontline workers by Justin Lake, the co-host of the podcast Frontline Innovators
• The local company Noesis Portugal sharing their takeaways from implementing Resco in the renewable energy industry
• A session by Scale Aquaculture and their partner DXC Technology about a unique use of Resco in the aquaculture industry
• Expert panel about Resco’s Mobile CRM where you can connect with specialists from companies such as ORBIS, TSO-DATA and Aha Apps
• And much more

Read on to discover the rest!

Justin is the CEO and Co-founder of Skyllful. He focuses on empowering frontline workers with mobile technologies. Working with his own ideas and leveraging his network of industry professionals, Justin and his team help companies get the most from their digital technology investments. He also co-hosts the podcast “Frontline Innovators,” which discusses how companies can address the hurdles of technology adoption by frontline workers.

As part of the Keynote, Justin’s presentation will focus on digital transformation for frontline and deskless workers, its challenges, and how to optimize change management.

Danny is a CRM evangelist who has worked in interfacing positions between IT and business for several companies. There, he saw CRM systems from the operations, development, user, and project side. He is now the head of a CRM IT team of developers and consultants.

Danny will talk about how Resco Field Service+ solved Eppendorf’s pain points and how they benefited from the cooperation with their implementation partner gorelate.

Abel started his career in 2003 as a developer of business solutions. Since 2016, he has been part of Noesis Portugal. As a Senior Manager, he has focused on customer service, sales, and field service for several market sectors for the last three years.

In his session, Abel will talk about how they implemented Resco Field Service 2.0 for their client EDP – EDPR, a global leader in the renewable energy industry.

Christian has worked at Scale Aquaculture for almost 10 years. Before assuming his current position, he worked as a Project Manager, Service Manager, and Claim Manager. For the last year and a half, he has been working with service technicians using Resco in combination with other systems.

Dag-André started his work career in the security industry in 2002 and moved over to IT in 2010. He has over 12 years of experience in various Field Service and CRM solutions. For the last 3 years, he has been Head of D365CE & power Platform in Norway.

Rune is a senior D365 Customer Engagement & Power Platform consultant with more than ten years of experience in the construction industry. Before crossing over to the consulting side of the business, he was a control engineer at Infratek AS and has a broad background in various management and engineering positions in Oslo.

Dag-André, Christian and Rune will introduce you to their unique use case in the aquaculture industry, and talk about how using Resco, specifically our Inspections+, helped solve their problems.

Kai Pautsch had his first encounter with the Resco Mobile App in 2012. Since 2017, he has worked as a consultant at ORBIS, where he implemented many projects using Resco technology. After a few years, he switched to Presales Consultant, specializing in Customer Service and Field Service.

Satish Reddy is the founder and CEO of Aha Apps, a company specializing in Field Service automation. Having built several mobile apps and software systems, he brings a wealth of knowledge to the table, helping clients solve problems creatively.

Steffen is the leader of the Dynamics 365 implementation and development team at TSO-DATA in Germany. He has been working with Resco technology since 2015. He oversees consultancy and project management tasks in Dynamics 365 projects in the DACH region.

In the expert panel about Mobile CRM, you will have a chance to connect with Kai, Satish, and Steffen, who will tell you more about what their companies achieved thanks to Resco.

Ope Okupe has been delivering CRM technologies for 10 years. He is the founder and principal consultant at Necessidad, an exclusive Resco Partner. Necessidad serves mainly SMB and Non-Profit organizations, delivering Resco for Salesforce to their customers.

As the Programme Logistics Lead at Mary’s Meals, Neil is currently responsible for ensuring the smooth delivery of the organization’s logistics function. In his former role as the Programme Delivery Lead, he worked closely with Necessidad Consulting to develop the organization’s Resco application.

In his tech deep dive, Ope will talk about how Necessidad Consulting LTD implemented Resco on a Salesforce backend for Mary’s Meals, what technological challenges they had to tackle and how the resulting solution works in the field.

Chris Bishop is a self-taught developer. He is currently an IT Systems Architect at Kee Safety, where he works with various systems. He also works with great tools such as Resco Mobile App Development Toolkit to help keep employees and customers safer when working at height.

Torsten focuses on the digitalization of business processes for sales representatives in pharmaceutical companies. He has used Resco technology for over seven years as a platform for mobile offline capabilities.

Chris and Torsten will share their success stories about how Resco solutions helped them take their business to the next level.

Jeremy Higgins is the CEO and founder of the management and software consulting company Higgins One. He has led multiple successful Enterprise System projects in various industries. Jeremy’s work experience includes leading teams in the development of complex system solutions based on Resco.

Tom started working with Resco products back in 2014. He currently works as the Head of IT at the Made for Movement Group. He specializes on Resco Field Sales+, Resco Inspections+, Microsoft Office 365 portfolio, Dynamics NAV(BC), and Dynamics 365 Sales.

In Jeremy and Tom’s session focused on Resco Inspections, you can expect tips & tricks and lessons learned on Inspections+ performance fine-tuning.

David is a qualified Management Accountant. His expertise in finance and business processes combines this with many years of technical experience. He works as Business Development Director at HG Technology, a consultancy service organization providing advisory services to mid-size businesses.

Millie Beere oversees all Resco-related projects at HG Technology. As the first point of contact for Bredon Hope’s success story, she ensured the successful implementation of Resco Inspections+ and continues to be there for support services.

In their session, Millie and David will share how they successfully implemented Resco Inspections and enhanced the operations of one of their most important customers in the construction aggregate industry.

Dale is a co-founder of NIVY Watch, who has spent the last four years exploring and researching IoT solutions for both home and business. He believes every warehouse, shop, and home will become completely connected, improving efficiencies in businesses, energy usage & customer service.

In his session, Dale will share the developments within NIVY Watch, their vision for the future and how they plan on influencing the path of IoT in the developing world of connected business.

You can see that this year’s agenda is full of exciting sessions with great added value that you surely don’t want to miss. Registration for this year’s resco.NEXT in Lisbon closes on 26^th September, so hurry up!

Príspevok Meet the speakers: Don’t miss these inspiring sessions at resco.NEXT 2022 zobrazený najskôr Resco.

And as the last year, we have three categories to celebrate:

• Partner of the Year
• Breakthrough Partner of the Year
• Business Impact of the Year

The first two don’t require any input from you and will be evaluated based on available partner KPIs.

But the Business Impact of the Year award holds an opportunity for every partner to tell your success story, celebrate the achievements of your employees, and show what’s possible with mobile technology.

Regardless of where you’re based, your size, or how long you’ve been working with Resco.

So read on to find out more about how to apply and the benefits & prizes.

Business Impact Award – what is it?

This award recognizes the results of a strong partnership between a partner and client they’ve helped transform the business.

We are seeking inspiring and successful stories of how partners made a real impact and delivered meaningful and sustainable changes to customers with Resco technology. Just like last year’s winner FIELDBOSS.

We are looking for stories supporting the mission of empowering organizations with innovative mobile solutions, especially their deskless workers, to achieve more.

How will be the submissions assessed?

The winner and finalists should have demonstrated creative problem-solving and leadership, so that the whole customer project is successful – not just the technical implementation.

We will assess the submissions with the following criteria:

• Measurable: e.g., time saved, increase in clients revenue, number of customers visited, presentations made, decreased sync time, etc.
• Qualitative: proven by a customer testimonial or quote, e.g., improved collaboration among teams, increased data quality, increased worker satisfaction, etc.
• Project size: number of active Resco users in the client’s organization
• Unique IP: we consider it a plus if a partner used a custom solution that they built on Resco technology

Why to apply

The awards bring greater visibility and highlight the expertise of top software integrators from the Resco partner ecosystem.

Becoming an award winner or finalist helps partners to:

• Establish their company as a leader in enterprise mobility
• Create new & stronger business opportunities
• Increase market recognition
• Generate positive press coverage

The winner and finalists will be featured in follow-up press releases, blogs and other marketing activities, and will receive a marketing kit (award logos, press template, designation badge, photos & video, etc.), so they can promote their accomplishment.

On top of that, the winner will receive two complimentary passes for the resco.NEXT 2023 conference, 4,000 EUR in market development funds, and other valuable rewards.

The winner and finalists will be publicly announced on October 6, 2022, during the Resco Partner Awards ceremony at resco.NEXT 2022 conference in Lisbon, Portugal.

We’re looking forward to receiving your entries! You can apply until September 9.

Submit your winning customer project

In case of questions, drop us an email at partners@resco.net

Príspevok Resco Partner Awards 2022 are underway: Send your winning customer project zobrazený najskôr Resco.