Autumn Update Preview: The highlights you can expect

Resco’s Autumn Update 2022 will arrive in early October. Let’s take a closer look at some of the highlights you can expect in the upcoming release.

Better UX for Inspections+

In the autumn release, we will be bringing you a few enhancements that will boost the overall usability of Inspections+.

While before, the language of reports was automatically set to the language of the phone, with improved localization, you will be able to pick your default language.

Another improvement is that fields in the grid editor can now display an icon that indicates that the questions are stacked. A field can house multiple questions, but depending on the answer to the previous one, only one of them will be shown.

A new way to speed up your synchronization (preview feature)

Visual information like photos and pictures are a vital part of mobile questionnaires. They add important data to inspections, client interviews, or field reports.

But they also take up a lot of memory space and slow down synchronization speed.

So we add a new way of managing multimedia content to make your sync blasting fast.

In the Autumn release, a new option will be available for storing images and visual content (Binary Large Objects – blob files) on external storage.

The external storage will enable you to significantly reduce the size of the files and speed up your synchronization.

For now, the functionality will be available in beta preview, and you will be able to choose Microsoft Azure or Amazon S3 as data storage.

Advanced live filtering in Schedule board

In the summer release, we introduced improved filtering in the schedule board that helps managers and dispatchers organize their time more effectively.

Now we are taking it up a notch with advanced live filtering. If an incident happens, you can choose the most suitable worker to deal with it by filtering workers based on their proximity to the incident in real-time. The only requirement is that the worker has their GPS tracking switched on.

Live filtering takes into account the worker´s current tasks, as well as the time gaps between them. This functionality can be turned on and off.

Another enhancement is improved focus when drag-and-dropping a task. While before, you could easily lose track of the task you just added, now it stays highlighted so that you don´t have to look for it among other tasks.

Faster and more convenient login for all solutions

Resco ecosystem provides several solutions to enhance your company’s processes.

And now, to make it easier for you and your employees to use these solutions as quickly as possible, we created a new way to log in.

The web addresses app.resco.net and app.us.resco.net (if you’re based in the US) are unified and now the most straightforward way to log in to Resco web tools, regardless of the solution you use.

As a result, you don’t have to switch between various login pages, and you can start to use what you need as fast as possible.

The power of visual learning

There are 3 pressing challenges for workforce management:

·       The senior workers are retiring and leaving with the know-how and expertise

·       Companies lacking enough workers have to do more work with fewer resources

·       Training and onboarding of new employees takes a lot of time and resources

To help organizations tackle these challenges better, we add an ability to include instructional videos to Steps+.

In up to 10-second-long videos, workers can see & learn how to perform certain operations with descriptive voice and visual instructions.

This easy-to-understand format combined with image and written instructions will enable field employees to speed up their training and resolve even more complex tasks the first time. Every time.

SMS notifications, Exchange integration, and other new features

The latest Resco release will also bring new options for notification management. Workers will be able to receive SMS notifications for various actions & changes. This way, they can have up-to-date information about new work orders or tasks every time.

You will also be able to set up a new email integration through Microsoft Exchange and use its services to streamline your processes.

Several additional features and enhancements are coming in October.

Experience Resco Autumn Update early

We’re developing these and many other great upgrades for the upcoming releases – and we’d like you to see them first.

Join our exclusive beta-testing community and you’ll always get the first look at each new Resco capability before it’s available to the general public.

The first beta of the Autumn Update will land in September. If you sign up for beta testing (or have already signed up in the past), you will receive an email notification immediately after it becomes available.

Please note that the features and images above are development previews and can be subject to change in the final product release.